About Us
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At In Cotton, our mission from the beginning has been to be sustainable and environmentally friendly. We believe that as a responsible clothing brand, our responsibility is not only to provide customers with high-quality clothing, but also to protect our common planet.
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Low-impact dyes are known to be more eco-friendly as they do not use toxic chemicals. Also, they have a higher absorption rate, which means they require less water. Typical clothing manufacturing uses over 8,000 synthetic chemicals. Many of these chemicals are known to be carcinogenic and hazardous to our health. We believe that what you put on your skin matters.
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Organic Cotton uses 87% less water than conventionally grown cotton and emits 45% less greenhouse gases. Conventional cotton is also notorious for using more pesticides than any other crop in the world. The use of these chemicals has led to the hospitalization of up to 1 million farmworkers every year. That’s some dirty talk we absolutely cannot get behind. By using Organic Cotton, we keep the people we work with and the products we sell safe. Better for your body and better for the earth.
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Yes. As a team, we try our best to reduce our environmental footprint. We opt for eco-friendly office supplies and avoid plastic when possible. We compost our food scraps through LA Compost and make recycling a priority. We are proud to have stand up desks made from sustainably harvested bamboo and scrap wood fibers. Our bathroom is stocked with organic tampons, eco toilet paper and earth-friendly soap. When we need to crack open a cold brew or kombucha, we make sure they are in glass bottles.
Our Products & Sizing
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To find out how an item fits, consult our size guide and fit notes on all of our product pages. Most of our product has a relaxed fit, because who doesn’t love comfort? If you need additional help, please email us at info@incotton.com
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We do our best to work with our factories to restock products as quickly as possible. We aim to keep our classic colors in-stock year round and new colors that we introduce each season are not guaranteed to be restocked. As a sustainable brand with a small team, we focus on quality over quantity — maintaining our ethical supply chain & clean material standards is our number one priority and we will never jeopardize these values to mass produce clothing fast. That’s something we are very proud of!
You can sign up to be the first to know when products are back in stock -- just select your size and color on a product page and enter your email address to join the waitlist. We’ll email you as soon as it is restocked!
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Please email info@incotton.com with your instagram handle, location and why you are into sustainability. Please note that we will get back to you if it’s a good fit.
Returns & Refunds
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You have 30 days from the date of receipt to initiate a return for eligible items.
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items that are in the same condition as when you received them, unworn or unused, with tags and in the original packaging, are eligible for return.
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For defective or quality-related returns, we will cover the return shipping costs.
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If you're returning an item for reasons other than defects, such as a change of preference, you will be responsible for the return shipping costs.
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No, we do not charge any return processing fees.
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If you receive a damaged or defective item, please contact us immediately. We'll work to address the issue and find a suitable solution.
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Unfortunately, perishable goods, custom products, and personal care items cannot be returned. Please refer to our policy for a full list of exclusions.
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Once we receive and inspect your return, we will process the refund within 10 business days. Please allow additional time for your bank or credit card company to process the refund on their end.
We're Here to Help!
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We're here to help! To reach our support team, you can contact us via chat in the lower right hand corner of our page or you can send an email to info@incotton.com.
Our support team receives a large number of inquiries. We do our best to respond in a timely manner, but response times may be delayed up to 5 business days. We respond to inquiries in the order in which they are received. Please note replying to your original email will send your message to the bottom of our queue, which may result in it taking us a bit longer to get back to you!